This NZ Customs Call Centre Operator Is Proficiency Personified


Here’s how you handle a (potential) customer complaint very, very well.

This morning, a package containing three bottles of nutritional supplements arrived at my house by courier.

I pulled out my scissors to avail myself of the parcel’s contents, to find – lo and behold – said scissors were redundant. Someone had done the job for me:  The parcel was already opened. Someone had ripped into it and hadn’t even taken the time to re-seal it.

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Your Privacy:

Do You Have Any Idea How Little of It You Have Left?

At the same time as Government agencies and corporations are banging on about the importance of privacy law compliance, they’re delightedly trading away your privacy in multitudinous ways, and largely without your knowledge.

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